Checkout presents the applicable currency, order total and payment choices. Preparation starts only after authorization and order acceptance.
Authorization and account safety
A bank or processor can approve, decline, review or temporarily hold a transaction. Billing details that do not match can prevent authorization, and a temporary hold does not prove acceptance. Ask the issuer about a decline, and do not email complete payment credentials. The card symbols in the footer are display labels and do not represent separate payment tests.
Payment assistance and refunds
For order-related payment support, use Contact Us. Ask for approval before sending an item back, because we provide the exact return location and mailing steps. A free prepaid label is enclosed with the parcel for the approved mail-back process, with no restocking fee. Exchanges depend on available inventory. Within 10 days after approval, we process and initiate the refund to the original payment method, although a bank or card provider may display it later.