At this mooncat shop, shoppers can explore expressive polish shades, special finishes, selected bundles and practical nail tools.
How is delivery time estimated?
Following successful authorization, preparation is usually completed in 1–2 business days. Carrier transit after dispatch is estimated at 3–5 business days. Review the Shipping Policy for the delivery process.
Can I request a return or exchange?
Eligible returns include both defective goods and non-defective merchandise that remains new, unused and in original condition. This can include a change of mind or an incorrect choice. Contact us with the request within 30 days after delivery. We also handle reports of a fault, damage, an incorrect shipment, missing parts or a significant description mismatch. Provide the order number, checkout email and details; photos or video and retained packaging can support the review. Please use the steps in the Refund Policy before mailing.
Are a label and refund available?
Ask for approval before sending an item back, because we provide the exact return location and mailing steps. A free prepaid label is enclosed with the parcel for the approved mail-back process, with no restocking fee. Exchanges depend on available inventory. Within 10 days after approval, we process and initiate the refund to the original payment method, although a bank or card provider may display it later.
Where can I ask another question?
Checkout shows payment choices and tracking is provided when available. Visit Contact Us for assistance or read the Privacy Policy for data requests.